By
purchasing goods or services from Conferences and Events Limited for the International Conference on Timber Bridges 2025,
the customer is deemed to accept these Terms and Conditions. We may amend these
Terms and Conditions at any time.
Event
Cancellation and Refund Policy
We understand that circumstances can change. At any point prior to the event
you are welcome to contact us in writing to nominate a substitute delegate at
no extra charge. A full refund less a $100 service fee will be issued for
cancellations received on or before 19 May 2025.
No refunds will be issued after 19 May 2025.
Non-payment does not constitute cancellation.
Payments
Full payment MUST be made at the time of
registration. Once registration is received a confirmation email and tax
invoice/receipt will be issued. Any accounts must be paid in full 7 days from
the invoice date or 10 business days before the conference start date,
whichever comes first. Early bird registrations must be paid by 15 March 2025, or the
full registration fee will be charged. The organisers reserve the right,
without notification, to cancel outstanding registrations any time after 7 days
from the date of a tax invoice being sent. If payment is not received prior to
the International Conference on Timber Bridges 2025
start date, attendance will be granted only after full payment
is made via credit/debit card.
If a refund is due and C&E have made a reasonable attempt to contact the
delegate or firm for a bank account and given a period of three weeks to
respond with the information, C&E claims the right to forward the funds to
the client to enable C&E to wrap up the conference finances. If the
funds are requested after the wrap up the delegate or firm will then have to
make a claim direct with the client.
Registration Credit Card Payments
We will neither collect nor store your credit card details. On the registration form, you will be directed to use the credit card payment facilities provided by eWay NZ. eWay NZ makes the following statement on security:
"We take seriously our responsibility to protect the security and privacy of the information we receive via our Sites and Apps. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide via the Sites and Apps against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use."
You can read their full privacy policy: Click here.
Payments by credit card can be made with Visa or Mastercard and may incur a transaction fee.
Accommodation Credit Card and Cancellation Policy
- Credit card numbers used for holding accommodation bookings.
The software used by Conferences and Events Ltd is a PCI DSS Compliant Credit Card Vault. The vault allows event organisers to safely capture and store attendees credit card details required to guarantee a hotel room without the need to charge the card. The credit card vault is maintained in a separate Azure environment and protected by a third firewall and will only accept traffic from specified servers. The Credit Card Vault is not available externally. Each customer is given a unique encrypted key pair and all credit card data stored in the vault is double encrypted. Card data is automatically deleted 14 days after an event and all access to the Credit Card Vault is logged.
Delegates who need to cancel their accommodation booking must inform Conferences & Events Ltd in writing of their cancellation before 27 May 2025. Cancellations after this date will be charged the full stay at the discretion of the hotel. New booking requests made within 30 days of conference cannot be guaranteed. If individual hotel cancellation policies differ from the above, they will be outlined on your confirmation email.
Insurance
It is strongly recommended and your responsibility to have insurance to cover
medical, travel, and registration expenses in the event of unforeseen
circumstances.
Liability and Warranty
The Consumer Guarantees Act 1993 applies to the sale of goods or services to
consumers. If the goods or services are acquired for a business, then our
liability is limited to the contract price.
Photography/Video
Attendees are advised that photographs and videos may be taken during the event and reproduced for promotional purposes.
Disclaimer
The convenors reserve the right to change activities, topics, presenters, dates, times and location where necessary. Neither the organisers (Conferences & Events Ltd) nor the convenors shall be liable for any loss caused by the cancellation or abandonment of the event where such cancellation is due to Force Majeure. The term "Force Majeure" means any circumstance beyond the reasonable control of the organisers including but not limited to pandemic, war, hostilities (whether war be declared or not), terrorism, aircraft hijacking, military operation, riot, civil war, rebellion, civil commotion or unrest, natural disasters, Acts or Regulations of government, refusal to grant visas, explosions, transport delays, transport difficulties and the insolvency of airline carriers. The organisers will use all reasonable efforts to conduct the event despite the intervention or occurrence of any such cause. Attendees are advised that photographs and videos may be taken during the event and reproduced for promotional purposes.