Description: Through a collaboration between Housing First Aotearoa and Te Pou, this session will share insights from the Lived Experience Community of Practice journey. The presenters will explore what organisational readiness could look like when lived experience staff, including those in peer support roles and non-lived experience teams work together. Through reflective discussion and practical examples, attendees will gain tools and strategies to strengthen organisational readiness structures, processes and practices within their teams and organisations.
Audience: Leaders, managers, peer support workers, and practitioners interested in lived experience and peer support.
Ki taha o toku whaea Ko Te Rarawa, me Pare Hauraki, me Ngāti Apakura ōku iwi , ā, Ko te taha o toku matua ko Ngāti Whātua me ngaa Iwi katoa o Tāmaki oku whanaunga.
My journey of understanding began in 2011, grounded in my lived experience of homelessness and transience. Through this, I was introduced to formal co-design approaches as part of the Empowering Communities project with Auckland City Mission and Auckland Council, working alongside others within the homelessness sector. These experiences shaped my understanding of systems and relationships, and continue to affirm the importance of dignity, belonging, connection, and the value of lived expertise in driving meaningful change.
I have contributed to initiatives such as Kahikatea, a cultural hīkoi along the Karangahape trail, honouring the ancestor Hape and strengthening connections across Tāmaki Makaurau iwi. This work was grounded in tikanga, including karanga, mihimihi, waiata, and shared kai.
In 2016, I was invited to co-design Housing First with Lifewise in the Auckland CBD, alongside the lived experience community and sector leaders, helping prepare for Government investment. During this time, I completed Peer Support 101 with Mind and Body, which led into ongoing leadership roles from 2017.
While initially hesitant to step into more visible, public leadership, I found the kaupapa more important to follow.
In 2024, I contributed to the Housing First national leadership wānanga It Takes, supporting a connected, sector-wide approach that centres lived experience in system change. As part of this, I contributed to a lived experience-led workshop hosted by the Ōtautahi Housing First team, and co-delivered a peer-led session alongside the Whatever It Takes Housing First team in the Bay of Plenty, strengthening shared practice across regions.
Building on this, I worked alongside Community Housing Aotearoa and Te Pou to support the launch of the 2025 Lived Experience Community of Practice Aotearoa, strengthening relational influence across the housing sector.
Looking ahead, my focus is on amplifying lived experience leadership, supporting a more resourced and aligned sector strategy, and strengthening readiness through the adaptation of lived experience frameworks and modules. Partnering with Te Pou provides a strong foundation for this work, enabling a practical organisational readiness and aligned values-led approach to growing capability across the Housing sector.
Nāku noa, nā
Awatea Hawke
Amanda is an experienced leader in the mental health and addiction sector, with over 26 years of professional experience informed by her lived experience and a strong commitment to improving system outcomes. She has held a range of roles predominantly across non-government organisations, with a short stint in primary health care. Amanda has progressed from frontline support roles to senior executive leadership, most recently serving as General Manager for Pathways, where she led strategic, operational, and service delivery initiatives across diverse teams and communities. Amanda has been the National Manager for Consumer, Peer Support and Lived Experience with Te Pou for the past two years. In this role, she provides national leadership to strengthen the lived experience workforce, with a focus on developing sector capability through high-quality resources, workforce development, and sustainable support systems. She is a strong advocate for embedding lived experience across all levels of the mental health and addiction system and is committed to ensuring that the expertise of this workforce is recognised as integral to achieving equitable, person-centred outcomes for tangata whaiora.
Malcolm (Ngāti Tumutumu and Scottish descent) started his working career in the NZ Army, Sales and Building prior to challenging his addiction and the impacts of homelessness, child uplift and imprisonment. Along his hauora journey, he found a new career pathway within the sector starting at a Kaupapa Māori NGO as a volunteer. Over his 5 years' stay with this service he transitioned from a peer support worker to a peer support team lead, then to clinician and programme lead. Relocating from Auckland, where he was raised, to Tauranga with his whānau, Malcolm enjoys spending time with his partner and four children, fishing, carving and Kapa haka.Malcolm's passion lies with the peer support workforce, and the development of well-resourced individuals who are equipped to support our people. It is this passion that promoted his career change to workforce development with Te Pou.
Ko Ngongotaha te maunga
Ko Te Rotoruanui-a-Kahumatamomoe te moana
Ko Owhata te marae
Ko Ngati Whakaue te iwi
Ko Te Arawa te waka
Ko Te Arawa te iwi
Ko Tama-te-kapua te tangata
Mai Maketū ki Tongariro
Ko Gavin Pike ahau
Gavin has over 26 years’ experience in the Peer Workforce sector and has his own lived experience in both mental health and addictions and homeless space.
In 2001, Gavin was the founder of a Peer Support Service & at the time the only second in the country. Jim Burdett from Mind & Body Consultants helped develop & introduce this unique model, which today is widely acknowledged across Aotearoa (NZ).
In addition, Gavin has 22 years’ experience in health auditing with a focus on Te Tiriti o Waitangi, health outcomes for Māori, Māori workforce, quality improvement, service delivery and Tāngata Whaiora rights.
In 2022 Gavin was contracted as the National Project Coordinator for Mind and Body to lead the co-ordination of Covid-19 and wellbeing contracts with NGO Peer services across Aotearoa.
In 2023 Gavin was appointed as the Service Manager for Ka Puta Ka Ora Emerge Aotearoa to oversee residential and community support services in Whakatāne and the Ōpōtiki Peer Day Programme.
Gavin is currently the Peer Leader Lived Experience for LinkPeople in the Lakes region with responsibilities across workforce development, peer supervision, training and support groups.
In addition, Gavin works nationally implementing the Peer Workforce Strategy for LinkPeople and contributes to the Housing First Lived Experience Community of Practice, Aotearoa.
In 2024, Gavin was appointed over a three-year period as Deputy Community Member for the Mental Health Review Tribunal.
Description: Join us to explore supportive housing models for young wahine. Hear what has worked, the challenges encountered, and how youth-focused initiatives have supported this mahi. Gain practical insights for organisations working with homeless rangatahi and youth housing providers.
Audience: Homeless and youth housing providers - leaders and practitioners.
Description: The National Homelessness Data Project (NHDP) emerged from the last CHA conference 2024 and a shared call from government and the sector for more consistent, nationwide data on homelessness. This workshop will provide an overview of the three NHDP workstreams, share insights from current progress, and highlight how service providers can participate. Join us to learn how your organisation can contribute to building a stronger evidence base to inform policy and practice.
Audience: Homeless and housing service providers – leaders and practitioners.
Nevil also leads a programme one looking at optimizing the housing system especially for those without housing. He works closely with exemplar of The Peoples Project in Hamilton. Nevil has a keen interest in big data and leads 5 Housing and Health projects on the integrated data infrastructure. In 2021 the group was awarded the Rutherford Medal for the quality and Impact of their work.
Paul Barber, Principal Social Policy Analyst with the Social Policy and Parliamentary Unit of The Salvation Army Te Ope Whakaora.
Description: At the 2024 CHA conference, CEWH ran a workshop to start to co-create a kete of knowledge to support organisations working with women and children experiencing homelessness. Since then, Dr Kathie Iriwin, has joined the CEWH as Kaihutu and developed the Papatūānuku Paradigm, a Te Tiriti-based gender analysis toolkit. This workshop will explore how the Paradigm can guide a Te Ao Māori gender analysis lens in practice, drawing on insights and experiences from communities of practice.
Audience: Homeless and housing service providers - leaders and practitioners.
Dr Kathie Irwin is a third-generation Māori feminist and educationist, with two decades in academia focused on Māori education, research, and development. Kathie is a pioneering Māori academic who taught at Massey and Victoria Universities from 1981–2001. She later served as Professor and Campus Director at Te Whare Wānanga o Awanuiārangi, Council member at Te Wānanga o Aotearoa, and visiting lecturer at Te Wānanga o Raukawa. Her leadership spans roles across Barnardos, Te Puni Kōkiri, ACC, the Office of the Children’s Commissioner, and the Retirement Commission. In 2020, Kathie founded her own consultancy - Kathie Irwin & Associates - to work closer to the cutting edge of change and transformation.
Kathie is a proud mother, nannie, swimmer, singer, and cook.
Vic is the co-lead of the Coalition to End Women's Homelessness. A long-time advocate for equity and justice, Vic founded the Coalition in early 2023 after seeing a glaring gap in how homelessness was being understood and addressed, with women’s experiences often missing from the data, the discourse, and the decisions that shape policy.
Vic brings more than 15 years’ experience across Parliament, public and private sector roles, and community organisations. She previously served as Chief Executive of Community Housing Aotearoa and is now also a Director at Heft Communications, a strategic communications and government relations firm. Her passion for women's housing mahi stems from her time at Wellington Women's Refuge 20 years ago.
Vic believes that ending women’s homelessness is not only possible, but essential to building a fairer, more inclusive Aotearoa. Through collaboration, innovation, and a deep respect for Te Tiriti o Waitangi, Vic continues to inspire change and amplify the voices of wāhine who deserve to live with dignity, safety, and hope.
Anoushka Berkley (Ngāti Pikiao) is the Pou Whirinaki at Te Tāpui Atawhai - Auckland City Mission. She manages HomeGround's Laneway Programmes Street Guardians and Aro ki te Hā, and is a member of Manurau, the Mission's Senior Māori Caucus.
Street Guardians provides people who are experiencing homelessness the opportunity to spend a day undertaking activities with community organisations such as restoring wetlands and planting trees, while learning practical skills in landscaping and site maintenance as well as gaining valuable, current work experience that can support pathways into employment.
Aro ki te Hā is the daytime activity programme at HomeGround. Open 7 days a week, 365 days a year, Aro ki te Hā is a safe space where street whānau can come to connect with support services, build community, rest and attend wellbeing, creative and cultural reconnection programmes.